TV OFFICE MANAGEMENT
Virtual Assistant Support
Virtual Assistant Support
September 2021. I took on a 12 week "hit the floor running" contract to support two directors whilst they recruited for a long term permament PA/EA to join their team. They are keen to appoint the right person to this role and as yet have not found that person, so 6 months on I am still supporting them with day to day admin, email and diary management, events and projects as well as helping them to create and reorganise processes to streamline their work.
With only 8 weeks to plan, I was approached by a local parish council to help plan & deliver a late night shopping event in collaboration with a number of stakeholders, for the local community.
I was delighted to receive this review following the event.
"Tracey, quickly ascertained our needs, built effective relationships with all stakeholders & delivered a sensational event on time & budget. The event was a collaboration with Bracknell Forest Council, Churches Together, Library service, the Parish Council, Fire Service, Police, shops & businesses & market stall holders. Tracey ensured all insurance, licensing, Safety Advisory Group, risk assessments, health & safety and bookings forms were completed & submitted. All of this was completed during the Covid pandemic with government guidance changing only 4 days before the event!!
She has been a pleasure to work with & I have no hesitation in recommending her for events work on a substantial scale or any admin task big or small".
I supply regular support to Lisa, a Pilates Instructor who, due to covid-19, overnight had to change her business model from teaching classes in person to teaching online. Being part of the project from the beginning meant thatI was able to support Lisa in the setting up of processes, website content and general administration. A year on, and we are still working together. I provide regular business support in the way of website management, digital marketing and virtual assistant services allowing Lisa to do what she does best - teach Pilates.
I was recently contacted by a private secondary school, who had made the decision to transfer their Single Central Register information from the excel document it was currently held in to a new cloud based package called Sentry. Realising they were not able to release any existing resource to make this happen, they approached TV Office Management for help. I, of course, was delighted to help and was given access to both the package and the SCR. Liaising with the schools HR manager, I set up Sentry in the way the school wanted, adding specific checks, deadline dates and manipulated the data which allowed me to upload and create a profile for every member of the school community. With all this done, sentry was ready for the individual data for each person to be checked and methodically added. Regular meetings with the HR Manager were held throughout the project to ensure that the correct process was being followed. On completing the project, training was given to the HR team and the school now has a much more secure, streamlined and efficient process for their Single Central Register.
TV Office Management were approached by a Baptist Church, who were in the process of reviewing their administration structure and processes. Wanting an unbiased opinion, we were invited into the process. Following time spent with the leadership team, both as a group and as individuals, where we discussed the current processes and potential improvements, we produced a report of our findings and recommendations. This was presented to the wider leadership team for consideration and review. Subsequently all of the recommendations were adopted. This has resulted in the church operating more efficiently, improvement in team morale and a better use of resources.
I have worked on a number of short term projects with Adam, a CEO of a software company. One day he called and asked "Have you ever done any video editing?" He was up against it and needed some extra help to meet a deadline. When I replied, "no", he said "not to worry, I will send you a instruction video and once you have watched it, could you please edit these 25 files asap?" Priding nyself on being flexible and willing to turn my hand to anything to help our clients, I watched the video!
I am delighted to say that I completed this task within the time required and Adam met his deadline.
We hope these success stories show that I am able to offer support in a wide range of areas, So if you need help with your business, please get in touch, I would love to discuss your needs and how I can help.